For existing claims please email us at

To make a new claim, please click here and use our accident submission form

Make a claim

Had an accident?
Alternatively, you can call us on 0208 487 0500 and speak to a member of our team. Our telephone lines remain open but please note that you may experience slightly longer hold times than usual.

Our friendly and expert staff are specially trained in accident management and can talk you through what you need to do next.

Working with us
Crusader Assistance offers competitive terms and take a true partnership approach to working together.

  • Head Office Address

    Ground Floor,

    13 Castle Mews,



    TW12 2NP

  • Office hours:

    Monday to Friday:

    9.00am - 17.00pm


We will use your contact details to respond to your request. Full details of how we process you data can be found in the Privacy Policy. We do not share data with third parties unless it is for the benefit of your claim.